Shipping Policy

Shipping

All orders ship new and sealed from California, USA — not from overseas.

Processing & delivery

• Orders placed before 2:00 PM PT typically ship the same business day.
• We ship via USPS with tracking on every order.
• Most US orders arrive within 2–5 business days.
• You'll receive a tracking number by email as soon as your order ships.

Where we ship

We currently ship within the United States. For other locations, email markkwok1@gmail.com before ordering.

Lost or delayed packages

If your tracking stalls or a package goes missing, contact us at markkwok1@gmail.com and we'll help track it down or make it right.